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Quality Statement

Hummingbird Electronics is committed to engineering and designing products of the highest quality that exceed our customers' expectations. It is through an unwavering focus on continuous improvement that the design of products, processes, and systems are maintained to the highest order.

At Hummingbird Electronics we operate under a ‘Customer is King’ philosophy, where we are committed to achieving 100% customer satisfaction. From the development of our products, through to our after-sales service - every detail of the experience with Hummingbird matters to us.

Hummingbird aims to achieve “100% customer satisfaction through zero defects” by:

  • Identifying the changing needs of the customers 
  • Implementing processes which facilitate customer needs 
  • Ensuring products are delivered to market as required by the customer

To achieve these objectives and exceed our customer’s expectations, Hummingbird is committed to implementing and maintaining the Quality Management System based on ISO9001:2015.

Hummingbird believes its employees are central to its growth and ability to provide a product to customers that will surpas their expectations; this is done by ensuring all employees understand that they have an important role to play in matters concerning quality, supplier relationships, customer satisfaction and continuous improvement.

Hummingbird believes that investing in employee training will enable the company to adapt to the changing needs of the customer and is committed to supplying the best possible training for its employees.

Hummingbird Electronics, based from its Williamtown facility, is part of the REDARC Group and is dedicated to the design, modification, repair and testing of power and electronic systems. The manufacturing of its products is managed by REDARC Electronics Pty Ltd in Lonsdale, South Australia with both sites accredited with ISO9001:2015 (Quality Management Systems) certification.

You can learn more about the Hummingbird story or our company values by following the links provided.